In-Field Software Update & Calibration Report — Vision R/S
Customer Information (Service Location)
Company / Practice Name
Address (Onsite Geolocation)
ONSITE
Contact Name
Contact Phone
Contact Email
Field Service Reference
Work Order (WO) #
Sales Order # / Case #
Zoho #
Date & Time Onsite
Ophthalmic Field Service Technician
Select Vision Unit
Vision-R 700
Vision-S 700
Vision-R 800
Optical Head S/N
Console / Tablet S/N
Previous SW Version
New / Target SW Version
Exam Room / Lane #
1. Pre-Update Photo Audit & Configuration Backup
Photo Taken:
Network, IP address, Subnet, Gateway & Port configuration screens documented
Photo Taken:
EMR / EHR communication settings, protocol type & file output directory captured
Photo Taken:
Screen chart pairing, polarization, working distance & room settings documented
Photo Taken:
Custom doctor refraction programs, test sequence preferences & user presets captured
Photo Taken:
Hardware baseline calibration values, motor zero offsets & vertex offsets photographed
Digital database / configuration export saved to technician USB service drive
2. Software / Firmware Update Execution & Setting Restoration
Software / firmware update package installed successfully on Optical Head and Console
System rebooted clean; Optical Head and Tablet/Console paired without communication errors
Photo Verification Match:
All network, EMR, chart, and doctor custom program settings verified 1:1 against pre-update photos
EMR / EHR data export verified with live test transmission to practice management system
3. Mandatory Post-Update Calibration & Optical Verification
Optical Head self-test, motor homing & lens drum zero-point initialization pass
PD motors, convergence angles & vertex distance camera calibration verified
Continuous variable power modules / liquid lens calibration certified within manufacturer specs
Integrated chart screen target synchronization, red/green balance & polar filters validated
Final trial refraction & alignment verification pass on calibration test rod / standard model
Technician Service & Calibration Notes
Overall Operational Status
Software Updated, Settings Restored & Unit Fully Calibrated for Patient Care
100% Operational & Calibrated
Pending Follow-up
On-Site Signatures & Sign-off
Customer Approval: (Signature)
Clear Customer Signature
Customer / Doctor Printed Name
Ophthalmic Field Service Technician: (Signature)
Clear Technician Signature
Technician Printed Name
Generate & Download SW Update Report